Data Protection Policy

Fazenda Eco Jardim is a countryside inn with a mission to be a creative inn and delight its guests at every moment of their journey. Therefore, to deliver an excellent service, we need to handle some personal data.

1. What will my data be used for?
2. What information may be collected and processed about me?
3. Will my data be shared with third parties?
4. How long will my data be kept?
5. What security measures will my data be subject to?
6. May I request access, rectification or erasure of my data?
7. To whom may I address any questions concerning these matters?

1. What will my data be used for?

- Regular exercise of rights in accordance with Article 7 of the General Data Protection Act.

- Personalisation of the guest experience

- Compliance with legal obligations
2. What information may be collected and processed about me?

In order for you to stay with us, it is necessary for us to have this information:
- Date of arrival
- Departure date
- Estimated time of arrival
- Full name
- Passport ID
- ID
- Telephone Number
- E-mail address
- Profession
- POST/ZIP CODE
- Street Address
- Town/City
- State or Province
- Country of residence
- If you will be accompanied during your stay
- Children in the reservation

So that you can have a more complete experience with us, with your consent we request:
- Social network
- Food restrictions
- Reason for your trip
- Special celebration
- Favourite sport
- Your sign
- Your hobbies
- Favourite music and singer
- Favourite destination
- Favourite colour
- Favourite film or series
- Photos of yourself
Only those who have stayed with us understand the importance of this information to create the most incredible experience.
3. Will my data be shared with third parties?

The Villa do Vale Boutique Hotel shares your data only with collaborators and suppliers involved in the execution of the experiences.
4. How long will my data be kept?

Villa do Vale Boutique Hotel will keep your personal data for the period considered necessary for the fulfillment of the purposes for which they were collected or for others that are properly and justifiably related to those in the framework of our institutional mission.

Once the purpose has been fulfilled, your data will be stored in accordance with the legislation in force. And soon afterwards, eliminated from our database.

We may also preserve your data for a longer period if there is a legal obligation to do so.

Should you wish to delete any information, this is possible. We will only observe the legal storage period. If there is no legal term or legal basis for the retention of data, we will delete it within 15 days of your request.
5. What security measures will my data be subject to?

We have implemented internal training for all employees on how to handle and process customer data and information flowcharts so that no security incidents occur.

We store most data in the cloud, which is encrypted for effective security.
6. Can I request access, rectification or erasure of my data?

If you wish, you can request access to additional information regarding how your data is being handled, as well as rectify it whenever you consider it to be outdated or inaccurate, by emailing info@ecojardim.net.

All data collected based on your consent, you may at any time request the prompt deletion of the same, without, however, compromising the lawfulness of any operations carried out with the data until that moment.
7. To whom may I turn in case of questions regarding these matters?

Should you require further clarification, you may contact the Data Protection Officer, the manager David Sena, through the e-mail address info@ecojardim.net.